1. What is Occult Science Spiritual Hub?
Occult Science Spiritual Hub is an online store offering puja essentials, spiritual products, gifts, festive collections, and consultation services listed on our website.
2. Where do you deliver?
We offer local home delivery in serviceable local areas and shipping across India, subject to courier and PIN-code availability.
3. How long does delivery take?
Orders are generally delivered within 4–5 working days after dispatch. Delivery times are estimates and can vary by location and courier availability.
4. Do you offer Cash on Delivery?
Yes, COD is available on eligible orders and serviceable PIN codes. The option will appear at checkout when available.
5. Which online payment methods do you accept?
Available methods may include UPI, debit cards, credit cards, and net banking. The options displayed at checkout apply to your order.
6. How can I track my order?
Where tracking is available, shipment details or updates will be shared through the available communication channel. Contact us with your order number if you need help.
7. Can I cancel my order?
You may request cancellation before dispatch by contacting support as soon as possible. After dispatch, cancellation may not be possible through the standard process.
8. Can I return or exchange a product?
Eligible damaged, defective, incorrect, or significantly misdescribed products may qualify under our Return & Exchange Policy. Contact us within 4 calendar days of delivery, subject to confirmation of this policy and applicable law.
9. What if my order arrives damaged or incorrect?
Contact rameshtradersatoz@gmail.com or +91 98390115533 with your order number and clear photographs or video of the issue and packaging, where relevant.
10. How long do refunds take?
Approved refunds are generally processed within 5–7 business days. The time for funds to appear depends on the bank or payment provider. Applicable statutory deadlines take precedence.
11. Do you offer consultations?
We may offer astrology, numerology, Vastu guidance, spiritual guidance, and personalised reports as listed on our website. Service availability, fees, and booking details are shown on the relevant service page.
12. How can I book a consultation?
Use the booking process on the relevant service page or contact us through our official support details.
13. Are consultation results guaranteed?
No. Consultations provide interpretive, informational, or spiritual guidance. Specific personal, financial, health, relationship, or professional outcomes are not guaranteed. They do not replace qualified professional advice.
14. How can I contact customer support?
Email: rameshtradersatoz@gmail.com
Phone / WhatsApp: +91 98390115533
Support Hours: 10:00 AM–9:00 PM [CONFIRM DAYS OF OPERATION]
15. Where can I read your policies?
Terms & Conditions, Privacy Policy, Shipping & Delivery, Return & Exchange, Refund, and Cancellation policies should be linked in the website footer.
Occult Science Spiritual Hub